Answering Services Take Messages.
VoxAI Runs Your Front Office.

VoxAI tells every caller up front that they're speaking with an AI assistant — and then does what voicemail can't: answers on the second ring, knows your services, and books the job while they're still on the line. Compare that to voicemail, where roughly 8 in 10 callers hang up and dial your competitor. And if a caller asks for a real person, the AI transfers the live call straight to your phone.

Every call is recorded and transcribed, and you get an instant text and email the moment an appointment is booked — so you can confirm or adjust in seconds. The AI only books into the availability you set, never quotes prices, arrival times, or discounts you haven't given it, and every call is automatically checked for unapproved promises.

Yes — that's the whole point. With busy/no-answer forwarding, your phone rings like normal. The AI only picks up when you can't: when you're on the other line, on a job, or it's 2 AM. When you're free, nothing changes.

You keep it. Your customers keep calling the same number they always have. You just set up call forwarding (takes about 2 minutes with your carrier), and calls you miss roll to your AI instead of voicemail.

Yes, and it's included free on every plan. You paste one line of code onto your site and a chat bubble appears in the corner. It answers from the same knowledge base as your phone agent — same services, same prices, same hours — so visitors who'd rather type than call get a straight answer instead of a contact form, every conversation is saved in your Chat Logs with a summary, and every lead lands in the same CRM as your calls. It captures names and numbers, and on the Business OS plan visitors can tap "Request a call back" so your AI phones them within seconds.

Yes, on the Business OS plan. Visitors can request a call back from your VoxAI chatbot, our one-line call-back button, or your existing contact form — every submission lands in your CRM instantly. If the visitor ticks "Yes, call me back now," your AI calls them within seconds, greets them by name, acknowledges what they wrote, and books the job. If they don't tick it, the AI never dials — the lead is flagged for you to call personally. It calls each lead once, only between 8 AM and 9 PM their time.

The AI detects emergency language ("burst pipe," "no heat," "severe pain") and immediately bridges the live call to your on-call phone. The caller never hangs up, never hits voicemail — they go from the AI straight to a human. Routine calls get booked for the morning without waking you up.

A human answering service costs $300–500/month and takes a message you have to call back — usually after the customer has already called someone else. VoxAI costs a fraction of that, answers instantly at any hour, knows your services and prices, books the job onto your calendar during the call, and sends you the recording. And it doesn't stop at the phone: it answers your website chat, keeps every customer in a CRM built for your trade, logs every call and chat with a summary, and (on Business OS) calls back web leads in seconds and tells you who to follow up with each morning.